Shipping Policy

We ship to the United States and Canada. Shipping costs may vary based on location.

PROCESSING TIME
Your item will be processed within 2-3 business days after completing your purchase. This includes production time since most of our products are made to order.

ESTIMATED DELIVERY TIME 

As soon your order is processed, tracking information will be sent to the email provided during checkout. On average, the free standard shipping speed ranges between 6-10 business days for delivery.

If your order hasn’t arrived within the estimated delivery time, please contact our support team at contact@joygifted.com

If your order hasn't arrived within 30 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

RETURNS AND REFUND GUARANTEE

If you receive an item that is defective or not as described in the product description, we will cover the return shipping cost and replace the item as soon as possible.

All return requests must be made within 30 days of the delivery date and the product must be received in its original packaging and condition.